All capabilities

What SmartService 360 does, module by module

A plain spec list of the ten modules, from the repair bench to the till, the stock room and the cash register.

01Capability matrix

Ten modules, one workspace

Each module shares the same customers, stock and money records with the others. Open a module for the full walkthrough.

Service & repair

Device intake, QR self check-in, statuses, parts and tracking links.

10 capabilities

  • 01.01Several devices on one service record
  • 01.02Device catalogue: 29 brands, 98 series, 2,111 models, editable
  • 01.03IMEI and serial numbers, fault catalogue
  • 01.04Intake photos and technician assignment
  • 01.05Deposits taken and refunded
  • 01.06Configurable statuses with full history
  • 01.07Kanban board and table queue
  • 01.08Labour definitions and returnable parts from stock
  • 01.09Encrypted unlock codes with explicit reveal and 30-day expiry
  • 01.10QR self check-in and a tracking link you can rotate or revoke

Sales & POS

Barcode checkout, split payments, returns and credit notes.

10 capabilities

  • 02.01USB barcode scanner at the till
  • 02.02Price, discount and VAT per line
  • 02.03Stock location chosen per line
  • 02.04Hold a sale and resume it later
  • 02.05Split payments across methods
  • 02.06Several currencies, with the rate stored on the sale
  • 02.07Cost of goods and profit per sale
  • 02.08Standard, margin and reverse-charge VAT, with the legal note on the receipt
  • 02.09Payment methods linked to cash and bank accounts
  • 02.10Goods returns, credit notes and a fullscreen till

Customers & messages

Customer and device records, consent, email and SMS updates.

7 capabilities

  • 03.01Customer numbers
  • 03.02Phone search in any format
  • 03.03Addresses and saved devices
  • 03.04KVKK and GDPR consent records
  • 03.05Email and SMS templates per status
  • 03.06Placeholders and test sends
  • 03.07Real-time in-app inbox

Inventory & warehouses

Variants, barcodes, shelf locations, transfers and stock requests.

10 capabilities

  • 04.01Variants, attributes and units
  • 04.02Brands, categories, sub-categories and tags
  • 04.03Several barcodes and aliases per product, with images
  • 04.04Compatible device models per part
  • 04.05Stock per warehouse, shelf and location
  • 04.06Quick entry, transfers, adjustments and opening stock
  • 04.07Append-only movement history
  • 04.08No overselling, shelf occupancy view
  • 04.09Stock requests with partial fulfilment
  • 04.10Critical-stock alerts and label printing

Purchasing & document import

Purchase orders, receiving and supplier invoice import.

10 capabilities

  • 05.01Suppliers and their contacts
  • 05.02Purchase orders: draft, submit, receive, post
  • 05.03Receiving you can pause and resume, with mobile scanning
  • 05.04Weighted average cost updated on posting
  • 05.05Purchase invoice from the received order
  • 05.06Supplier invoice upload: PDF, image or Excel
  • 05.07Data extracted by an AI model, reviewed by staff
  • 05.08Line matching: bulk confirm, create product or ignore
  • 05.09Saved SKU mappings, templates and non-stock patterns
  • 05.10Posting preview, post and reverse

Invoicing & print design

Invoices, numbering and a designer for receipts and labels.

8 capabilities

  • 06.01Purchase, sales and service invoices
  • 06.02Draft, issued, partially paid, paid and cancelled
  • 06.03Numbering patterns and attachments
  • 06.04Drag-and-drop designer with millimetre precision
  • 06.05Text, field, barcode, QR, logo, line and box elements
  • 06.067 document types, from A4 invoice to product label
  • 06.07Printing from the browser and to DYMO label printers
  • 06.08Printers assigned per workstation

Finance

Tills, bank reconciliation, current accounts and expenses.

10 capabilities

  • 07.01Cash registers and till sessions with float and variance
  • 07.02Cash in, cash out and transfers between accounts
  • 07.03Bank accounts with IBAN and currency
  • 07.04Bank matching and reconciliation
  • 07.05Current accounts with statements
  • 07.06Receivables and payables with allocation and aging
  • 07.07Expenses
  • 07.08Exchange rates entered by hand or synced on demand
  • 07.09Period lock
  • 07.107 finance reports

Reports & dashboard

Eleven report areas with drill-down and CSV or XLSX export.

7 capabilities

  • 08.0111 report areas
  • 08.02Filters on every report
  • 08.03Trends over time
  • 08.04Drill-down to the underlying records
  • 08.05CSV and XLSX export
  • 08.06Widget dashboard
  • 08.07Global search

Team & control

Roles, permissions, activity log and master-data import.

10 capabilities

  • 09.01Workspace signup in 4 steps, approved by an administrator
  • 09.02Roles with view and manage permissions per module
  • 09.03Invitations
  • 09.04Activity log with IP address
  • 09.05Branding, numbering, deposit rules and capacity settings
  • 09.06Legal text per language
  • 09.07Master-data import: analyse, validate, execute
  • 09.08Re-import without creating duplicates
  • 09.09Support tickets
  • 09.10Interface in Turkish, English and German

Mobile app

Check in devices, sell and scan stock from iOS and Android.

9 capabilities

  • 10.01iOS and Android apps
  • 10.02Quick create: service record, customer, product by barcode
  • 10.03POS with the scanner ready
  • 10.04Stock in and stock transfers
  • 10.05Camera photos at intake
  • 10.06Purchase order receiving by scanning
  • 10.07Barcode search
  • 10.08Biometric sign-in
  • 10.09Start screen based on your role

See the modules you need on your own shop’s data

Book a demo and we’ll walk through the parts that matter for your shop.