Parts & accessories retail
Thousands of small parts, each with a barcode, a shelf and the models it fits
A parts store lives or dies by finding the right item fast. Keep variants, several barcodes and compatible device models on every product, receive deliveries by scanning and sell at a POS that never oversells.
01A working day
A day in a parts and accessories store
From the delivery at the back door to the sale at the counter.
- 01
Receive the delivery
Open the purchase order and scan items in with the mobile app. Receiving can be paused and picked up again later.
- 02
Import the supplier's invoice
Upload it as a PDF, image or Excel file. An AI model extracts the lines; staff review and match them, helped by SKU mappings saved from earlier invoices, then post.
- 03
Label and shelve
Print product labels from your own layout and put stock away by shelf location.
- 04
Sell at the counter
Scan the barcode or search the product, change price, discount or VAT per line, choose the stock location and split the payment if the customer wants to.
- 05
Balance the warehouses
Critical-stock alerts show what is running low. Another warehouse can send stock by transfer or answer a stock request in part.
Barcode checkout
One scan tells the counter everything
Scan a product with a USB barcode scanner and the sale knows which variant it is, where it is stored and which devices it fits.
- 01
A box on the counter
A customer brings a charger to the counter.
- 02
Either barcode works
Products can have several barcodes and aliases, so the supplier's barcode and your own label both scan.
- 03
The product record answers
The variant, the compatible device models, the stock location and the quantity come with the scan.
- 04
Straight into the sale
The line lands in the sale with its own price, discount and VAT, and the stock location it is sold from.
02Modules you'll use
The parts of the platform a parts store leans on
Buying, stocking and selling, with no repair desk required.
Sales & POS
Fullscreen barcode checkout with hold and resume, split payments, returns and credit notes.
Inventory & warehouses
Variants, attributes, several barcodes, aliases, compatible models and stock per location.
Purchasing & document import
Purchase orders, scanned receiving and supplier invoice import with staff review.
Invoicing & print design
Product labels, receipts and invoices laid out in the print designer.
Mobile app
Scan to receive, transfer and look up stock from a phone.
03What matters
What a parts store needs to get right
Finding the item, trusting the count, knowing the margin.
- Product data
- Variants and attributes, brands, categories with sub-categories and tags, units, images and aliases for the names customers actually use.
- Barcodes
- Several barcodes per product, so the supplier's code and your own both scan at the counter.
- Compatibility
- Each part records the device models it fits, from the same catalogue the repair side uses.
- Stock you can trust
- Append-only movement history, no overselling, opening stock, adjustments and transfers between warehouses.
- Cost and margin
- Posting a receipt updates weighted average cost, and each sale records cost of goods and profit.
04Questions
Questions shops like yours ask
01Do I need the repair module to use SmartService?
No. A store can run on sales, inventory and purchasing alone. The repair module is there if you add a service desk later.
02Does the AI match my products automatically?
No. An AI model extracts the data from the supplier's PDF, image or Excel invoice. Your staff review and match each line before anything is posted, and saved SKU mappings make repeat suppliers quicker.
03Can I bring my existing product list in?
Yes. Master-data import analyses and validates your file before it runs, and re-importing does not create duplicates.
See your parts catalogue in SmartService
Send us a sample of your product list and a supplier invoice, and we will show you how they look in a demo workspace.