Electronics & accessory shops
A shop counter first, with a repair desk that shares the stock
Most of the day is sales: chargers, headphones, cables, cases. Some customers bring a device that needs fixing. Run both from one system, so a repair and a sale see the same stock, the same customer and the same till.
01A working day
A day in an electronics shop
Sales all day, repairs when they come in, one count at closing.
- 01
Sell at the counter
Scan items with a USB barcode scanner, change price, discount or VAT per line, or park a sale and resume it when the customer comes back.
- 02
Take the payment
Split one sale between cash and card, or take it in another currency with the rate stored. Each method is linked to its till or bank account.
- 03
Take a repair at the desk
The customer scans a QR code and fills in their own details on their phone, or staff check the device in at the counter.
- 04
Let the customer follow it
The repair moves through Received, In progress and Completed. Status changes can send an email or SMS with a link to the tracking page.
- 05
Restock
Upload the supplier's invoice. An AI model extracts the lines, staff review and match them, and posting puts the stock back on the shelves.
Barcode checkout
One scan tells the counter everything
Scan a product with a USB barcode scanner and the sale knows which variant it is, where it is stored and which devices it fits.
- 01
A box on the counter
A customer brings a charger to the counter.
- 02
Either barcode works
Products can have several barcodes and aliases, so the supplier's barcode and your own label both scan.
- 03
The product record answers
The variant, the compatible device models, the stock location and the quantity come with the scan.
- 04
Straight into the sale
The line lands in the sale with its own price, discount and VAT, and the stock location it is sold from.
02Modules you'll use
The parts of the platform an electronics shop leans on
Retail at the centre, repairs and money around it.
Sales & POS
Barcode checkout, hold and resume, split payments, returns and credit notes.
Service & repair
A repair desk with QR self check-in, statuses and tracking links.
Inventory & warehouses
Variants, several barcodes per item and critical-stock alerts.
Purchasing & document import
Purchase orders and supplier invoice import with staff review.
Finance
Till sessions with opening float and counted variance, cash in and out, and bank accounts.
03What matters
What an electronics shop needs to get right
Fast sales, a till that balances, repairs that don't get lost.
- Checkout
- A fullscreen POS with a USB barcode scanner, per-line price, discount and VAT, and a choice of stock location.
- Returns
- Goods returns and credit notes against the original sale, with the stock put back.
- VAT
- Standard, margin and reverse-charge VAT, with the legal note printed on the receipt.
- Till
- Till sessions with an opening float and a counted close, so the variance is on record.
- Repairs
- Phones, tablets, laptops, watches and other devices, with photos, deposits and parts taken from the same stock you sell from.
04Questions
Questions shops like yours ask
01Can one sale be paid partly in cash and partly by card?
Yes. Split a sale across any of your payment methods. Each method is linked to a till or bank account, so the money lands where it belongs.
02Can the repair desk use stock from the shop floor?
Yes. Repairs and sales use the same products and stock locations, and every movement is recorded.
See your counter and repair desk in SmartService
Tell us what you sell and what you repair, and we will set up a demo workspace with both.